Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Crystal Lady Design’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term ‘Crystal Lady Designs’, ‘Mystic Earth’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Benarth, Manor Park, Clyst Sty Mary, Devon, EX5 1BW. The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:



Terms and conditions as set out by www.online.businesslink.gov.uk


For our full payment and delivery terms please see here


This Privacy Policy governs the manner in which Crystal Lady Designs collects, uses, maintains and discloses information collected from users (each, a "User") of the www.mysticearth.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Crystal Lady Designs.


Personal identification information


 We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,


Users may, however, visit our Site anonymously.


We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


 

Web browser cookies


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


 

How we use collected information


Crystal Lady Designs collects and uses Users personal information for the following purposes:


    To improve our Site

    We continually strive to improve our website offerings based on the information and feedback we receive from you.

    To process transactions

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    To administer a content, promotion, survey or other Site feature

    To send Users information they agreed to receive about topics we think will be of interest to them.

    To send periodic emails


    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


 

How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information


We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Third party websites


Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Advertising


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


Changes to this privacy policy


Crystal Lady Designs has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms


By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


 

Contacting us


 If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Crystal Lady Designs


www.mysticearth.co.uk


Benarth Manor Park Clyst St Mary Exeter Devon EX5 1BW


07763 566636


thecrystallady@mysticearth.co.uk


You can download a copy of our terms and conditions here